How to order ?

 You can order online at : www.soleil-dor.fr

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To order some products on our site:

  • browse the on-line catalog
  • then add products to your basket
  • then on the basket page click on 'Pay'
  • if you are a new customer please suscribe to our site; if your are a returning customer : identify yourself using your email address and password
  • choose your delivery address and billing address
  • select the type of transport
  • validate the CGV by checking the box (you can consult them previously)
  • choose your payment method and click the button “validate your order” for payments by check or by bank transfert. In the case of payment via Paypal, connect you to your account Paypal as wanted (or create a account if need) and to validate your payment.

 

For all information, please contact our customer service department:
by phone: + 33 (0) 6 66 92 72 41

by e-mail : contact@soleil-dor.fr

The contractual information will be confirmed at the time of delivery at the latest. Atelier du Soleil d’Or reserve the right to cancel any orders by customers in dispute over payment for a previous order.

Products

The list of products displayed on our website is not exhaustive.

The photographs depicting our products are displayed for information only and do not constitute a contract.

Prices

All prices are quoted tax-inclusive in euros but exclude postage and packing charges.

TVA non applicable, article 293 B du Code général des impôts"

Our prices are subject to change at any time without prior warning. In this case, please note that all items are invoiced on the basis of the price applicable at the time the order is placed regarding product availability.

Confirmation of online orders

By clicking on the 'validation' (confirmation) button you confirm your order and can print out your order form.

In return, we send you an email confirming that we have received your order and quoting your order number and the total amount payable. This document validates the transaction.

Postage and Packing

A charge for packing, insurance and postage is made for each order.

For goods dispatched outside continental France, Corsica and Monaco, the charge for packing, insurance and postage depends on the weight of the order and the country to which it is sent. When ordering online, this charge is shown before final confirmation of the order. Note that it is cheaper to group all purchases in one order. N.B. If two (or more) separate orders for a single delivery address are placed in one day, we will not be able to group them and separate postage and packing charges will be invoiced for each one.

Delivery

The delivery address is the one you filled in on your order form.

The delivery time = package preparation time and routing time

 For goods dispatched within continental France, Corsica and Monaco, average delivery time is 6 working days for a Colissimo Suivi Delivery.

 For goods dispatched to European Union countries, average delivery time is 15 working days

for the sendings in “petit paquet international”.

 For goods dispatched to all other countries , average delivery time are 15 to 20 working days for the sendings in “petit paquet international”.

 N.B.

- If you choose to pay by check or bank transfert, your order will be processed only after the paiement has been received; delivery time should be calculated from that point.

- Atelier du Soleil d’Or cannot be held responsible for any direct or indirect results of disruptions (strikes etc) to postal and/or transport services.

- These delivery deadlines are given for information purposes and subject to availability of articles. In the event of foreseeable dispatch delays, Atelier du Soleil d’Or undertake to inform customers as quickly as possible, using any means, so that they can decide whether to go ahead with their order or cancel it in whole or in part.

 Payment

Payment must be made when the order is placed, before the goods are dispatched. No discounts are granted for early payment.

All orders, wherever they originate, are payable in euros. Payment in stamps or cash is not accepted.

N.B. If payment does not cover the full value of the order, only the goods paid for will be dispatched.

PAYPAL online payment

Pay for your order directly on our online shop via PayPal. During your order’s final validation stage, click on the PayPal logo and you will be automatically redirected to the website

Payment with Bank transfer

You can make a bank transfer:
Caisse d’Epargne Cote d’Azur  06230 Villefranche sur Mer-France
Numéro de compte : 04341458302
Code banque : 18315
Code guichet : 10000  -   Clé RIB : 85  -  BIC : CEPAFRPP831  -   IBAN : FR76 1831 5100 0004 3414 5830 285

Payment by check

You can send us a check in euros drawn on a French bank and made out to "Atelier du Soleil d’Or". Please indicate the date you ordered and the order number given you online.