You can order online at : www.soleil-dor.fr
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To order some products on our site:
For all information, please contact our customer service department:
by phone: + 33 (0) 6 66 92 72 41
by e-mail : firstname.lastname@example.org
The contractual information will be confirmed at the time of delivery at the latest. Atelier du Soleil d’Or reserve the right to cancel any orders by customers in dispute over payment for a previous order.
The list of products displayed on our website is not exhaustive.
The photographs depicting our products are displayed for information only and do not constitute a contract.
All prices are quoted tax-inclusive in euros but exclude postage and packing charges.
TVA non applicable, article 293 B du Code général des impôts"
Our prices are subject to change at any time without prior warning. In this case, please note that all items are invoiced on the basis of the price applicable at the time the order is placed regarding product availability.
Confirmation of online orders
By clicking on the 'validation' (confirmation) button you confirm your order and can print out your order form.
In return, we send you an email confirming that we have received your order and quoting your order number and the total amount payable. This document validates the transaction.
Postage and Packing
A charge for packing, insurance and postage is made for each order.
For goods dispatched outside continental France, Corsica and Monaco, the charge for packing, insurance and postage depends on the weight of the order and the country to which it is sent. When ordering online, this charge is shown before final confirmation of the order. Note that it is cheaper to group all purchases in one order. N.B. If two (or more) separate orders for a single delivery address are placed in one day, we will not be able to group them and separate postage and packing charges will be invoiced for each one.
The delivery address is the one you filled in on your order form.
The delivery time = package preparation time and routing time
For goods dispatched within continental France, Corsica and Monaco, average delivery time is 6 working days for a Colissimo Suivi Delivery.
For goods dispatched to European Union countries, average delivery time is 15 working days
for the sendings in “petit paquet international”.
For goods dispatched to all other countries , average delivery time are 15 to 20 working days for the sendings in “petit paquet international”.
- If you choose to pay by check or bank transfert, your order will be processed only after the paiement has been received; delivery time should be calculated from that point.
- Atelier du Soleil d’Or cannot be held responsible for any direct or indirect results of disruptions (strikes etc) to postal and/or transport services.
- These delivery deadlines are given for information purposes and subject to availability of articles. In the event of foreseeable dispatch delays, Atelier du Soleil d’Or undertake to inform customers as quickly as possible, using any means, so that they can decide whether to go ahead with their order or cancel it in whole or in part.
Payment must be made when the order is placed, before the goods are dispatched. No discounts are granted for early payment.
All orders, wherever they originate, are payable in euros. Payment in stamps or cash is not accepted.
N.B. If payment does not cover the full value of the order, only the goods paid for will be dispatched.
PAYPAL online payment
Pay for your order directly on our online shop via PayPal. During your order’s final validation stage, click on the PayPal logo and you will be automatically redirected to the website
Payment with Bank transfer
You can make a bank transfer:
Caisse d’Epargne Cote d’Azur 06230 Villefranche sur Mer-France
Numéro de compte : 04341458302
Code banque : 18315
Code guichet : 10000 - Clé RIB : 85 - BIC : CEPAFRPP831 - IBAN : FR76 1831 5100 0004 3414 5830 285
Payment by check
You can send us a check in euros drawn on a French bank and made out to "Atelier du Soleil d’Or". Please indicate the date you ordered and the order number given you online.